Expert Chimney Services Inc
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- HoursOPEN NOW
- Regular Hours:
Mon - Fri - Phones:
Main - 315-469-5004
Fax - 315-478-1713
Extra - 315-478-1713
- Address:
- 4800 Mcdonald Rd Syracuse, NY 13215
- Email:
- Other Email:
- Links:
- Categories
- Chimney Contractors, Chimney Cleaning, Fireplace Equipment, Fireplaces, Masonry Contractors
- Payment Options
- Brands
- general, regency
- Other Information
Parking: Free
Wheelchair Accessible: Yes
Contact Info
Reviews
10/29/13
They checked and cleaned the chimney without a mess. Very happy with their work
10/28/13
I was impressed that the inspector /evaluator was very knowledgeable and polite. He took the time to show me how to safely operate the fireplace and answered all of my questions.
10/28/13
I was impressed that the inspector /evaluator was very knowledgeable and polite. He took the time to show me how to safely operate the fireplace and answered all of my questions.
A job well done. Service personnel were very professional and pleasant. Work done was quick and clean. No mess left behind. Two negatives. $175 for one-half hour's work seems high. Job was rescheduled twice.
Very professional and thorough. Craftsmen who are obviously proud of their work. Job site was cleaned-up nicely. Finished price was as agreed in the original estimate. Highly recommend Expert Chimney Services.
I highly recommend Expert Chimney: The service person was courteous and explained what he was doing when cleaning the chimney and when he used the camera to view the inside. He cleaned up and left no trace of his being there. The owner Jock Rotella called me when the service man was running late and made sure that I knew when he would arrive. Thanks for the excellent service.
02/20/13
Excellent company to do business with. Mike from Expert was on time, very easy to talk to and took the time to explain exactly what I should expect to happen with use of our insert. He cleaned and inspected our insert and chimney in an efficient and CLEAN manner. Jock followed up the same afternoon to make sure we were happy. Highly recommend these folks. Matt&Melissa
Expert Chimney has cared for our chimneys for 20 years, and provides excellent service at a reasonable price. Jock Rotella and his staff have inspected flues, installed liners, and done annual maintenance to ensure that our frequent winter fireplace use remains safe. Service is timely and efficient; staff members are respectful of home furnishings; cleanings are neat and orderly. We are very satisfied with their service, and can recommend them to you without hesitation. [Extraordinary Note: When we decided to put English chimney pots on our Tudor-Revival home, Jock and his staff stepped up fearlessly to do an unusual task, working with us and the British crafter of the pots to do a safe and effective installation. If you have ever noticed the dragon-topped chimney-- Jock & Co did that! Now, you many never need that particular service, but when it comes to EXPERT chimney service, this is IT!]
02/13/12
Professional and knowledgeable service. They were very friendly, explained everything very well, explained all of my options for my wood burning stove. I would use them again and strongly recommend them for your needs. A++++ all the way around.
11/11/11
Outstanding job! The techician (Mike) that cleaned our chimney was very professional and left the fireplace spotless. He even cleaned up all of the old ashes and emptied the ash pans! He answered all of our questions and informed us about the summer chimney cleaning special. Mike called me in advance of arriving at our house, so that I could leave work and meet him there rather than waiting at the house, although he did arrive within the 1.5 hour window that I was told that he would be there when I made the appointment. We are definitely going to use Expert Chimney Services, Inc. again next year and I have requested that they put us on their calling list for a reminder call next summer. My wife and I HIGHLY RECOMMEND THEM.
Expert Chimneys Services replaced the crumbling crown on my fireplace chimney and two corner bricks just below it. They also informed me that two of the three flues were faux-flues, had no value but decorative, and were wide open allowing rain and snow into the interior of the chimney, and therefore the house. They were removed and the space plugged. The work was completed in one day, a tarp placed over the area for drying and protection, and it was removed a few days later. The owner of the company called personally prior to the installation, and followed up as well. He and the two men who did the work were very professional and friendly. It has been a pleasure doing business with Expert Chimney Services. Joan & Larry Page, Syracuse NY
I have used Expert Chimney Services owned and operated by Jock Rotella for over 20 years. When I first bought my house one of the first things I wanted to take care of was the fireplace chimney because it was located in the center of my house. The minute Jock walked in my home I felt a connection right away. He was informative, knowledgeable, and NICE besides! Over the 20 years whenever he cleaned or fixed whatever was needed, he always made sure I understood what the problem was and how he fixed it. He is honest, dependable, and someone you can trust completely. That is most important to a homeowner. He has an outstanding staff and crew of workers who give the same quality service any time they come! In any situation over the years, whether it was something I thought was an emergency or not, Jock would either come or send one of his staff workers immediately to my house. There is no doubt in my mind whatsoever that Expert Chimney Services is the one to call especially if you w
Excellent Quick Service. Exceptional technicians at my house as well follow up support.
11/05/08
They were very helpful in teaching me how to use the fireplace in our new home. It was nice to have the chimney cleaned without a mess.
09/22/08
Excellent customer service as well as quality workmanship. I have been using them for over 25 years for chimney sweeping, as well as rebuilding of my historical chimney this summer
I have tried all in Syracuse. These guys are THE BEST by a mile.