We have had 2 not good experiences at this kennel. We have been leaving our mixed breed 6 yr old dog here for at least 4-5 years. Lately the service has changed. Once he got the wrong food, although we include his when we bring him. today we got him home after a grooming and day care with a ruptured blood vessel in his eye. NO EXPLANATION !!!! We will not be using or recommending Tail Waggin' again !