They are very prompt and on time computer repair service. They can also fix phones, e-Readers and tablets, media players, TVs, and gaming consoles. We have several computers, tablets, and media players and one nook. The Nook Color they were excellent at repairing and did a great job of telling me what was wrong. We would never take our computers anywhere else as they know their individual quirks, and know how to explain it to my mom so she understands it. We bought two computers from them and have had no problems at all with them. We will never go anywhere else.