Brought a wool coat to be cleaned and some rips in the pockets repaired. Got it back in 1 week, still had rip in one pocket and covered with "pills". Dropped off again to have rip repaired and pills removed. Got it back in another week, rip repaired but did not do a very good job, one pocket is all buched up and barely fits my hand. Now there is a 4 inch burn mark on the bottom of the coat and still covered with pills. No stars & will not use them again!