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Contact Info

Phone:

Main - 570-476-1213

Address:
2400 N 5th St Stroudsburg, PA 18360

Reviews

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J
Jeff W.

06/20/18

Provided by YP.com
1 Reviews0
1.0

They installed a windshield in my 2018 Subaru Legacy at Ertle Subaru. Dropped my car off Monday it was supposed to be done on Tuesday. They had some kind of delay with not having the glass. Finally got my car back on Friday. Friday when I picked my car up and started driving on the highway I could hear air coming through the top of the windshield. Tried to get them to come to my house and fix it. They were rude and wouldn’t do anything to accommodate. Monday I have to bring my car back into the dealership and wait for them to fix it. They tell me it’s all fixed that it wasn’t properly sealed on the top. Monday evening it starts raining and water pours in from the top of the windshield. Tuesday 8am I called the dealership they tell me they will call and have them come to my house. At 1 o’clock in the afternoon I have not received a call back from clear choice auto. I called them I was told the partner would call me back after three. He told me there’s no way they would come to my house and that they’ve never had a leak. Allen who is a partner calls me after three. He tells me that leaks happen. He said anyone who does this kind of work will tell you the same. I said two hours ago your partner told me you’ve never had a leak. He gets defensive and just like his partner is unprofessional to put it nicely. They won’t do anything for me. I was looking for them to come to my house. Wednesday morning I take it back to the dealership. I get a call from James in Ertles Service department telling me my car is finished. When I pick the car up James said the technician said there was an air bubble. Fingerprints all over the inside of the window were never cleaned off. Fingers crossed that this nightmare is over. Do yourself a favor and stay away from clear choice auto. The only thing clear is that they suck !

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Categories
Glass Circles & Other Special Shapes, Glass-Auto, Plate, Window, Etc, Mirrors, Windows-Repair, Replacement & Installation
Services / Products
Mirrors Shower Doors Storm Panels Tabletops
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Data provided by one or more of the following: Thryv, Data Axle, Yext.