Very dissatisfied! We received a quote & now that I've got my permit for tree removal, this company isn't setting up an appointment with me. I contacted them October 12th, they responded October 13th, which was great. On the 13th they said they will notify me when they are able to get out to me. To me, that response was very vague. After not hearing anything from them, I contacted them October 22nd and they haven't responded. Not sure what type of company would behave this way, but it's bery unprofessional and irresponsible.