General Info

Answer America is a national telecommunications company that provides telephone answering, inbound telemarketing, voice mail, mail receiving and forwarding, call center and fax services to more than 4,000 companies throughout the United States. Based in nearly 10 locations, the company s communications services professionals take approximately 300,000 messages per month for clients in a variety of businesses. Services include automatic call distribution, e-mail delivery, automatic paging, cellular text messaging and a host of other telecommunication services. The 800 CLUB, its call center service, uses customer relationship management software to provide nationwide, toll-free 800/888 number, inbound telemarketing services. The service representatives are able to take and process orders for direct response vendors throughout the country and simultaneously provide credit card verification, order fulfillment, customer service, and up-selling and cross-selling services. It also established a network of more than 150 correspondent telephone answering services. Answer America has a location in Stockton, Calif.