I have never rented anywhere where you can call in a repair and it be addressed w/in the hour! The staff at HEW are setting the curve in customer service! My ac unit went out, 20 minutes later it was fixed and crew gone. Main office has great relationship w tenants. The ammenties are super! I highly recommend for families this place is a very safe kid enviroment , The workers smile and go out of their way to help you. While living there I became ill and there wasnt a day go by that they didnt check on my family as to my well being and even stopped by when I returned home "just to visit" Great People!!!!