Called ahead to make sure someone would be available to load a truck. Showed up and paid cash. In and out in 10 minutes with 5 tons of rock. They also had the best price per ton as anyone I've found in the Logan, Payne, or Oklahoma County area. A few simple things ensured a fast, smooth transaction.

Stillwater Sand & Gravel is where we always get our topsoil, sand and river rock from for our landscaping business. They are convenient, quick and easy in and out. They do have a gal that works the desk inside that I say is no nonsense but my husband calls her rude. But if you overlook her, Stillwater Sand and Gravel is a great place to do business.

This customer never inquired if credit cards or debit cards were accepted. In most construction related industries, very few business accept plastic. Also, this customer called several times and was informed that we close at 5 p.m. They showed up at 5:01 pm on a Friday. They were allowed to pick up their material and return on Monday with the money. The only means of payment that they had was debit/credit card, no cash or check. It is presumptuous of the customer to assume that all places of businesses accept credit/debit cards. The vast majority of customers inquire about method of payment when they call.

The people were extremely rude from the second that I walked into the establishment. They failed to mention that only cash and check are accepted and then gave me attitude when I tried to pay with a credit card. After speaking with the manager, I learned that he was of no help either. Apparently, they do not value customer service and clearly have no people skills in this establishment. I and everyone that I know will never do business with them again and I suggest the same for you.