They have amazing customer service. Their staff is so helpful and knowledgeable. We have a couple of copiers from them and the machines never seem to break and when they do their service guy has always got out here same day. We also buy all of our office supplies from them. They always deliver it the next day. Their prices are better than what we were getting from Staples even with our "rewards". I would recommend them to anyone looking for amazing customer service. Keep it up guys.