used this company to move our 2BR condo from virginia to florida. quote was competitive, based on total mass of your stuff before and after the truck is loaded. charge extra for things like shuttle trucks (if the big 18 wheeler cannot get close to your place), packing for you, packing supplies. all of my stuff arrived intact, but we didn't have our stuff for a full week. good communication with the company and the driver. overall, we were satisfied.