My heat pump was not working and AAA promised to arrive from 12 PM -3 PM. They arrived around 7 PM. The repairman said I needed a capacitor and the repair would cost $501. I said way to high. He called his boss and said he could charge $435. He claimed he would have to clean the outside with acid and that would cost $180. I said I did not want it cleaned just put on the capacitor. It too about 15 minutes at the most to replace and the charge was $242 and he refused to guaranttee his work if I did not have the cleaning done. Be careful of this company. I learned that you can clean the outside yourself with water.

Still waiting! AVOID AWFUL! I am sitting here waiting for the repair man to come back. This company has been awful to us. We called and set up an appointment with them 2 weeks ago. They set the date and time. Then when are appointment came due they called half way through our window of time (3pm) and cancelled. They rescheduled us for the next day. I was mad but really what can you do. The next day the guy finally gets here, late by almost 2 hours. No apology at all. Then he tells us that our dishwasher needs replaced. No problem. Our landlord said to go ahead and get it and have it installed on his dime. So we do, and then we set a second appointment with this company due to the discount we got for using them a second time. They spoke to our land lord and set it up. Then they start calling us looking for credit card payment. We tell them it is our land lord that is paying, and remind them that he is the one that set this up. We wanted to use a different company. They then call 2 mo