I have been to this location twice for gel application to my real nails.. I had decent service the first time, but the cost was more than I expected. As a result, I was very specific about what I wanted this time. Since I did not "add on" to the basic service, the tech gave me adequate service, but was rushed and not personable at all.I still tipped 20%, but was tempted to not tip at all. When I first got theere, I was told they would be right with me, and was assured "5 more minutes" several times. The wait was about 35 minutes.Since I did not request a seperate manicure, they did not even attempt to push the cuticles back or clean under the nails. I will not go to this salon ever again. I can get negetive vibes for free.