Pat was excellent with customer service! He told me everything under the sun about all the different systems. He really rolled out the red carpet for me. I will definitely be making my video game purchases from him.

This place is located in the Eastfield Mall in Springfield, MA and offers both newer and older games. A unique thing the business offers is the ability to play games for a certain amount of time by testing them out for yourself. The selection is decent with all sorts of merchandise to choose from. But despite the selection though, the store is not very good when it comes to reserving games. They say that it can be reserved but if someone else wants it before you get there they have to sell it to them. If that is the case they might as well not allow you to reserve it in the first place. And the service is okay but nothing too special. Overall the store is fine for the new stuff that comes out but in terms of old stuff and reserving things, you're better off looking elsewhere.