All Seasons Painting and Decorating, Inc.
Trafford's Painting
18 Haynes Hill Rd, Brimfield, MA 01010
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- Phone:
Main - 413-455-1846
- Address:
- 33 Derryfield Ave Springfield, MA 01118
- Email:
- Category
- Painting Contractors
- AKA
All Seasons Paint & Decorating
4 Seasons Painting Inc
All Seasons Painting & Decorating
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Reviews
NO stars! We were not happy with All Seasons, due to the poor customer service, delayed response time in all areas of communication, lack of professionalism, hostility exhibited from the Doug (owner), lack of prepping areas to be painted and sub level painting. Immediate concerns/red flags:- high estimate to paint the backyard fence and our house ($13,000), still decided to go with All Season's, gave Doug an initial deposit of $4,000; - he immediately cashed the check, then didn't respond to our calls/texts for several days to give us a start date and timeline to complete the job;- 6 weeks after cashing our check, 1 of his workers showed up to start the job, without informing us;- when we decided to change the contract and not paint the entire house (since we were told by 2 other home owners that he was painting their houses, similar sizes to ours, for under $4,000), we agreed upon certain, specific tasks and my husband and Doug signed a new contract, making the initial contract null and void;- Doug continued to have poor or no communication with us;- When the fence was "completed" by the painter and Doug's standards, we inquired about certain things that were in the contract and not completed. Doug responded via text "I'm sick of you telling me how to do my job!"- As per our contract, the fence, bulk head, entire porch (including the ceiling), all prep (power wash, scraping and sanding), 2 coats of paint, were to be completed - this did not occur. Our fence is not finished, our front porch looks absolutely terrible, with poor texture because it wasn't prepped, only 1 coat of paint was applied, the trim/edging is poor and the porch ceiling is unfinished.- Again, when we politely and professionally inquired about the incomplete tasks and asked that certain areas be "fixed", via phone calls, texts and email. We were ignored for several days, when Doug finally responded, we were treated with extreme anger and hostility, who told us he "never agreed" to certain things (even though he signed a contract with clear tasks and expectations), his email response was full of poor grammar, inappropriate language, absurd accusations and he even called my husband a rude name! He informed us that the job was complete. At this point, he's in breech of contract, but we don't want him anywhere near our property!
03/31/12
Was reasonable price and easy to work with. I Noticed mistakes when they completed and they came back and agreed that there were mistakes and agreed to fix. Haven't heard from them since. Too much of a headache for a small job
04/21/11
I was very impressed with Doug's quick response to my inquiry about painting the outside of our house. He was very courteous when he came to our house to give us an estimate, which was very reasonable. We were planning on painting our house before we sold it, but there was a change in plans, and we got a buyer who didn't want it painted. I called Doug with the change of plans and he quickly and kindly agreed to return my deposit. I will absolutely use him in the future in our next house.
03/03/11
All Seasons finished the painting job at my house in the time they quoted and for the price they quoted and did a fantastic job! The workmen were always on time and were so pleasant! They told me they actually LIKE what they do! I'd use them again and tell others to do the same. Thank you All Seasons for the job that you do!
All Seasons Painting did a marvelous job on my house and garage. Their estimate was very reasonable and work was exceptional. Their exemplary customer service and attention to details was impressive. I will recommend them to all of my friends.
Highly recommended! They were always on time, there on the days he said they would be, and cleaned up completely everyday. A few months after the job was finished, I called him back with a small blemish I had found and he came out the next day and took care of it. I have used them a few times and referred them often. Very happy with the services provided.
05/10/10
Was impressed immediately! I called the to get a quote and the owner came right over, made great suggestions and followed through with a reasonable proposal. After meeting with several painters, his professionalism got them the job and I wasn't disappointed. My home looks great! I would highly recommend them to everyone!
All Seasons Painting did a terrific job on my house. Very reliable crew and the owner provides terrific customer service, always returning phone calls and taking the time to talk over the job specifics. I hired them again for my interior work.