Beyond turned off from the Spring location. I received an email stating on 12/12 at 9:30am the Rachael's Hallmark stores would a large Vera Bradley tote available for $30! I went to the store, at 9:20am and was advised - VERY RUDELY, the bags were already sold out because they allowed customers to come in BEFORE the sale and reserve them early with a credit card. HORRIBLE HORRIBLE business practice! Why even bother having a "sale" when you are going to allow customers to come in, days in advance, to reserve with a credit card. I was a dedicated customer that was burnt in the wrong way! I will never be back and I will advise all my coworkers, family and friends (who frequent this location VERY often) to never give their business to you again! P.S. find a new manager, the one that was working 12/12/14 in the AM was completely unprofessional and rude - she advised me to "not even bother the other stores, they all are sold out because they allowed customers to do the same thing!" RUDE!

TERRIBLE TERRIBLE TERRIBLE! I have been there twice and had to wait at the counter both times for someone to come from the back to check out. I received a broken bottle of Lamp Berger oil. When I tried to return it, they wouldn't take it because most of it had leaked out (in my car, smelt like rubbing alcohol for 2 days).