Danger! Danger! Be sure to get EVERYTHING in writing before you purchase anything from Cost Less Carpet or you may find its actually Cost More Carpet. At the store I was quoted a price per yard that included the carpet, pad and installation. This was given to me on a scrap of yellow paper.After 3 frustrating weeks of promises, they finally came out and measured the rooms to be carpeted. A few days later I received a call from the woman at Cost Less who gave me a price over the phone. Since the price per yard she quoted me at the store included everything, I assumed the price she quoted me on the phone did also. Guess What??? It sure didnt. She failed to say she was now quoting only carpet and pad. Since she was giving me a lump sum total price, not a per yard price, I didnt recognize the install was not included.I didnt find this out until the installer was about complete and he asked me how I planned to pay him since he didnt take credit cards. I had a mini fit when I learned the price Id been quoted didnt include installation. The installer said this wasnt the first time hed run into this same issue with customers of the same sales woman.Needless to say, my calls to the store were met with little, or actually, no concern for my complaint from either the sales woman or the store manager. My advice? Buy your carpet or flooring somewhere else unless you like dealing with companies whose sales tactics boarder on criminal fraud.