We rented a backhoe. After about 5 hours, the pin kept coming out of the bucket and the tire went flat. That rendered us helpless. Only half of the work has been done and have a piece of rentend equipment that can't be used. Called on Monday morning and Wayne was very rude. Said we could fix the tire and keep working or they could come get it and would charge us extra for them fixing the tire. The tire had a tube in it that was put there as a way to "fix" the tire from a previous flat. This is a heavy duty construction piece of equipment. You don't use tubes to fix tires like that!! Wayne told me today that he got the equipment back and there was a nail in it and it's my responsibility. I told him that the tire was not fixed properly before we even rented it and that it's not my responsibility. He told me to never step foot in his place again. Don't worry, Wayne!! I WON'T!!! He then hung up on me!! Very unprofessional and rude!!!!