Talk about unprofessionalism, rude staff and managers and/or Owner who does not address customer's inquiries or issues. They could care less! Trainers? Well they are undedicated, unprofessional, the commit to a day and time and leave you hanging, one day you have a so called 'trainer' and the next day they are fired and replaced by someone who probably has not even finished grade school. I have never, ever, ever experienced such a disappointment and the staff is the rudest of them all. They forget you are paying their salary....they show no respect to others. They have no clue what customer service means to a business. I hope they go bankrupt and leave, Southlake residents are not used to having to deal with trashy businesses who are probably used to dealing with low life customers! Don't go there! You will regret it.

I joined in September and with new ownership and management taking over just 3 weeks or so ago, I have noticed major improvements with new excellent staff and cleanest nicest gym in area !!!!

Love the club!!!!

I'm a member of the new Southlake location. My trainer is PJ and he is outstanding.

Upon entering the club you'll notice the staff is very friendly and no shoe by name, a big difference over other clubs in the area. Equipment is the newest and best and Southlake with individual TVs on each piece of cardio equipment. It is never crowded equipment is always clean and well maintained. The environment here is very upscale with great members and a friendly fun atmosphere.

I would highly recommend this club. Come see for yourself