This is due to poor scheduling on the part of the children's summer programs. I signed my daughter up for a cake decorating class in July. In June, they called and needed one more for a class the next night. I told her that's why we needed July, we were busy. In July, they cancelled due to not enough ppl, but said they'd have it in Aug. And last night, my daughter made her cake, we've bought all the materials needed, were ready, and at 10 this morning, they called and cancelled YET again! Due to a mistake by the chef?..At what point do you put a price tag on integrity? Scheduling? Disappointing a child? This is by and far the worst customer service we've ever seen for a business, when you've prepaid something, bought the materials there, and then had your child disappointed again by another cancelled class. They need to coordinate better, their classes!