Horrible! I have the fast past for the car wash. I went through today. As we were leaving the wash my son noticed a 5 inch crack in the windshield that was not there prior. I immediately told a female employee. The first question that she asked was whether I heard something strike the windshield. She went and got her manager who decided (how convenient) that my crack was a result of a prior rock chip in my windshield. I did not have a prior rock chip. This was not a result of that. Why would the employee ask if I heard anything hit it if they haven't had complaints like this before? That poor girl got "talked to" by the manager for saying something that backs my argument. About 3 people wanted to know her name so that she could get into trouble for honestly trying to help me. Joe happened to be there and his condescending attitude was horrible. Beware! If you want damage to your car continue taking your vehicle through this car wash. Check out Rocket Express Car Wash Class Action on facebook which is filled with angry customers who had damage to their cars and got brushed aside.

This place is a mess! Their equipment will destroy your car & the management will do nothing about it! Totally unprofessional and dangerous! Tell everyone you know to stay clear of this place! No customer service & are jerks! Rip you car apart & say We cant do anything about it. Have a nice day.