Pros: Food is good. They have gluten free pizza. Nice Calzones. Cons: Unacceptably slow service, expect to wait an hour even on a midweek afternoon with sparse customer traffic. Employees are all airheads with clearly 0 training in customer service, they spend plenty of time yapping not much time preparing food. Prices are nothing to write home about. My advice is to avoid unless you have a lot of time, if they say 20 minutes plan for 60.