I really wish we could take more stars away. One star review for them is way to much. All they care about there is money, money,money. I have be we in my life seen such insensitive vets in my life. They would rather charge outrages prices than help an animal. I have had enough animals in my life everything from cows horses cars dogs and bunnies to know when I'm being ripped off. They should be ashamed of them selves. Playing on people's emotions and love for their animals. They. Are really sick people there. I will be looking for an out of state vet that are on call after hours because all the bets around here send you to them. I really wish the local vets would see who they are sending their clients to after hours. They really need to do some thing about this

i have brought both my golden retreivers there in emergency situations. staff was attentive, thorough in their evaluations, very clean facility. i am glad they are there when the need arises. they brought a 'big city vet hospital' to the sticks of western mass.

Highly skilled & Trained staff. Open 24 hours, 365 Days a year! Can't beat that in an emergency situation.Have had many wonderful encounters with my mulitple pets. Would recommend to anyone!

I would not recommend this hospital, I brought my daughters cat in on a Thursday night, my 7 yr old was with me, they promised her she was going to fine then 2 days later on Saturday night the kitty died. I called them and requested a phone call back from the chief of medicine who was suppose to call back on that Monday. No one ever called me back. When I was on the phone with them Saturday they tried to turn it around on me saying I refused to have lab work sent out, that was never suggested to me, they did do lab work on sight but never told me they could send it out, they also said having a xray was not necessary now I wish I was more persistent on that. I would defiantly not recommend this vet office, I do not think asking for a return phone call was asking to much.