Rude and obnoxious. Wouldn't know the word service if it hit them over the head. Quite an unpleasant experience. And I was looking to buy not sell. I was in the market for a used guitar and was told that they didn't sell them there. I was told this while standing in the midst of dozens of basses and guitars. I still can't figure out why I was treated in such an unfriendly manner. I will never go back there for anything.