General Info

Founded in 1912, Better Business Bureau is a nonprofit organization developed to monitor and report on the business practices of companies. Located in Santa Barbara, Calif., it has over 130 branches in the United States and Canada. The firm's primary functions include resolving consumer-business disputes, disseminating information to protect consumers and working with law enforcement to stem marketplace fraud. It offers consumers/businesses various programs/services, such as BBB Reliability Reports that provide background, licensing and consumer experience as well as BBB AUTO LINE that offers the largest and auto warranty dispute resolution program in the United States.