The first and only time I ever went here was to get a cut and dye. I wanted to go blonde and was very nervous, which I told them that I did NOT want my hair to be orange. Kelsey assured me that it wouldn't be. Sure enough my hair was orange after she was done. I was then charged twice as much for them to try to fix it by adding highlights. They obviously don't care since they are not the ones who have to live with the hair but I was very disappointed and charged a fortune for an awful experience :(