Please NEVER , NEVER, use this SO -CALLED business. They are very, very, very unprofessional. When you run a business and you use your home phone or whatever type of communication you may use, YOU should remain professional at all times. You are in a business to help and serve others, not these people. Find someone else to use even if it may cost you more money at least you will not be screamed at 6:30am when you were trying to leave a message.ESPECIALLY, when you have seen a mice in your home and it scared you awake for the rest of the day. THESE PEOPLE NEED TO BE RUNNING A WRESTLING SERVICE OR A SCREAMING MATCH because a business, they do not have an idea about, especially customer service. You never know who maybe the other person on the other end of the phone. Hope this helps you in deciding who would be the better person for you, not Mikes Pest Control. I WANTED TO GIVE THEM A NEGATIVE STAR!!