Understaffed,,,I've left twice with money to spend. Sometimes when you ask a question, it seems like you're bothering them.

They are in Craigslist saying they are closing their doors. Probably explains why no one was there when you were.

Unreliable hours. I tried to support our local hobby shops, but have traveled over 40 miles trying to spend money at Family Hobbies only to find the shop locked up and lights out before the posted closing time (and no posted notice). VERY frustrating. I could have saved money and time by just having Tower ship it to me... and will from now on. Fool me once, shame on you. Fool me twice, shame on me.