Quality Blacktop Service Inc
A & L Blacktop Sealcoating Inc
5276 Expressway Drive South, Holtsville, NY 11742
Photos and Videos
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 631-979-6777
- Address:
- 103 Maple Ave Smithtown, NY 11787
- Links:
- Categories
- Asphalt Paving & Sealcoating, Paving Contractors
- Payment Options
- Neighborhood
- Smithtown
- AKA
Quality Blacktop Svc Inc
General Info
Welcome to Quality Blacktop Quality Blacktop is a family owned and operated business that has been satisfying customers since 1979. We offer a full range of driveway/parking field services. All work is performed in-house by our own experienced crews. Our regular customers include private communities, management companies, franchise establishments, shopping centers as well as commercial and industrial locations. This broad range of experience and our commitment to customer service allows us to perform most projects with the least inconvenience to our customers' on-going operations. Remember no job is too big or too small! We are the professionals to call if you want the job done right! We offer free estimates so don't hesitate to call!
Contact Info
Reviews
Let me first start by saying I read these reviews before hiring anyone to do work. I always take the negative with a grain of salt because let's face it you can't please everyone and some people are difficult. I CAN SAY WITHOUT A DOUBT DO NOT HIRE THIS COMPANY. They seal coated my driveway in June did a great job and was very happy so I decided to use them to expand my driveway. I got an estimate 6/29 and Scheduled install for today 7/27. I called today at 9am and spoke to Ann who sounded surprised I was calling to find out what time they would start work today. She said she would call me back. When she did call backshe said they couldn't come today because they got stuck on another job.(sounds to me like they never had any intention of coming and forgot about my job). I explain to her how upset I am that they not only didn't call me to tell me they weren't coming but didn't even give me a date when they would be coming. I also explained I took off from work for this. I asked when they would be able to come she said she didn't do the schedule and didn't know. I asked to have the owner call me or I would have to go with a new compant . I asked that he have a new new install date when he called. Ann called me back (NOT THE OWNER) and told me the owner is sorry they didn't come and understands if I want to go with another company and that they have no new install date. I asked when would he know when he could get me on the schedule and she said he doesn't know and they understand if I go with another company. I informed her to tell the owner STEVE to look for this review. So thank you STEVE for not only making me miss a day of work but not having the courtesy to call me YOURSELF and instead making your secretary do your dirty work. DO NOT USE THIS unprofessional COMPANY. I waited over a month and now I have to start all over again and hire a new company.
06/01/13
IMPRESSIVE WORK DONE RIGHT - Quality Blacktop's friendly and professional office personnel were always available. They made courtesy phone calls when unable to perform work, due to inclimate weather and called again to reschedule an appointment. Their knowledgeable professional crew came one day to fill and seal cracks, allowed it to hardened and came another day to sealcoat driveway. The results were impressive at an affordable price. No one else is touching my driveway in the future! Thank you for an extremely positive customer service experience. COMMACK, NEW YORK 11725
06/01/13
IMPRESSIVE WORK DONE RIGHT - Quality Blacktop's friendly and professional office personnel were always available. They made courtesy phone calls when unable to perform work, due to inclimate weather and called again to reschedule an appointment. Their knowledgeable professional crew came one day to fill and seal cracks, allowed it to hardened and came another day to sealcoat driveway. The results were impressive at an affordable price. No one else is touching my driveway in the future! Thank you for an extremely positive customer service experience.