Avoid at all cost! They called me to let me know they could not fill my order due to stock, but they would make something up for me. The delivery lady called my wife to try and figure out where we lived and told her the flowers would be delivered sometime that day and hung-up on my wife when she was explaining that she could not be there all day waiting. The flowers were not delivered as expected, the lady that called my wife to arrange the delivery will not answer her phone, her mailbox is full, the company does not have an answering machine. This is the most redneck company I have ever dealt with. I am waiting on FTD to explain there merchant choice and refund my order. Update: FTD is refunding my purchase and will be investigating if they should continue doing business with such a low-class company.