HORRIBLE!!! I took my engagement ring in to be sized and they totally ruined my ring. There was a missing diamond from the pave setting on the side when returned to me, I took it back and willing to pay to repair it and when the ring was was returned a second time, there were two more diamonds missing from it.Why wouldn't they check the ring before giving it back to me??? There was also a deep mar inside the ring. The ring was brand new. Instead of saying sorry, the man who owns the store was arrogant and got loud with me. Of course I ended their service at the time. I would give this place no stars, but they make you give a star.