Dakota Waterbeds Inc
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- Waterbeds
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Reviews
04/05/15
Great service, product always on hand, easy payment terms.
II would never recommend Dakota Waterbeds INC because of their deceitful business practices. We bought a waterbed mattress from them online to replace the one we had previously purchased but had a defective seam. It had a lifetime warranty and Dakota said they would refund upon receipt of the label from our old mattress. But after a couple months of waiting and no refund we called to inquire about our refund. All we got was excuses such as "we can't locate our paperwork because we've moved and things are a mess." and "We didn't charge your card for the mattress until 2 months later because we misplaced the paperwork." It's easy to bait and switch customers when they are several states away. Beware of Dakota's inept business dealings and never trust their word as we did. As well the owner is rude and rarely allows anyone else to speak and frequently speaks over the top of you. Terrible business practices and obnoxious owner! Never again will we deal with Dakota.
II would never recommend Dakota Waterbeds INC because of their deceitful business practices. We bought a waterbed mattress from them online to replace the one we had previously purchased but had a defective seam. It had a lifetime warranty and Dakota said they would refund upon receipt of the label from our old mattress. But after a couple months of waiting and no refund we called to inquire about our refund. All we got was excuses such as "we can't locate our paperwork because we've moved and things are a mess." and "We didn't charge your card for the mattress until 2 months later because we misplaced the paperwork." It's easy to bait and switch customers when they are several states away. Beware of Dakota's inept business dealings and never trust their word as we did. As well the owner is rude and rarely allows anyone else to speak and frequently speaks over the top of you. Terrible business practices and obnoxious owner! Never again will we deal with Dakota.
06/22/10
Didn't know we had a waterbed store in town anymore glad you're here! And open on saturdays perfect!