Horrible customer service! The last time I was in there the manager "Andre" just stood there with the other male employees spitting out sexist jokes! Before that I was completely ignored, and when I found the items I wanted on my own, I was rung up my a rude old lady that grumbled about not being appreciated and having to do everything herself because the manager was too much of a wuss to tell the other employees to do their jobs! I couldn't believe it! Who runs this place? A twelve year old? I will never shop at a Big 5 again and I encourage everyone else to find somewhere else to shop. The products that they carry aren't worth the money anyways.