The agreement we signed did not tell us that my mother would be forced to sit in her straight backed wheel chair hour after hour, day after day. Neither did it inform us that she would be locked out of her room except to have her briefs changed or sleep. This caused her great back pain, as I'm sure it would anyone. I was told her room was locked due to other residents stealing her things. She was finally allowed to take a nap one afternoon and was not awakened for dinner. So she didn't get dinner. No matter when I got there to visit, she was in that wheelchair, sometimes napping with her head resting on her chest, exacerbating the back pain! My mother does not have Alziemer's. When the original home did not work out for Mom, the manager should have advised us to look elsewhere for care, especially when she knew Mom needed peope she could communicate with.

The staff here cares very much for their residents'. I feel very comfortable with my family here.