What does hot and ready mean to you? I ordered the box set, cheese pizza and pepperoni pizza. They swiped my card then they proceeded to tell me I would have a 15 minute wait. There were no other customers when I ordered. There are a lot of different locations that I could of got the pizza, but I had a 3 year old and I wanted it ready when I ordered. Nevertheless I was not happy with my experience. Word of advice, don't advertise hot and ready when clearly it wasn't.