I ordered a special cake to be cut out for my sons birthday. I ordered a cake in the shape of a truck. I was told the extra cake would be placed in cupcake holders and decorated so I wouldn't lose the cake. When I arrived, I was presented with a 1/2 sheet cake with a truck decoration in the center. This is not what I ordered. I still had to pay the balance even though it was not what I ordered. I will not order any cakes here again.