Pizza great as always. Wing great too. However, showed up for pickup at te I was supposed to and had to wait 8 more minutes

We had a late lunch a this location today and must say we arrived approximately at 2:00 p.m. We were the only customers when we arrived. We were seated right away and our drink order was taken and we were given menus. We ordered as soon as the waitress brought our drinks. During our wait we observed other patrons coming into the establishment and seated. We also observed only one person waiting on customers but there were three other persons in the back room. We had absolutely horrible service in getting our order. After waiting for 45 minutes for our personal pan pizzas I walked to a doorway to see what was taking so long. I observed our waitress preparing our pizzas, couldn't tell what the other three people in the back were doing. It was another 15 minutes before we got our food. I think the owner or manager need to be aware of our poor service. I also observed a group of 4 people leaving because no one ever came out front to seat them. I'll never set foot in your business again.