Overall, a good experience. Doug is a friendly and knowledgeable contractor. His crew was very good at arriving on time, every day. Tile work and demo were done well. As for the finish work and carpentry, they performed below expectations. As of 1/2/2019, I have attempted to contact Doug several times to speak with him regarding a few issues that have yet to be resolved, including the installation of a window. Based on the current issues I have with the installation, I cannot recommend Doug's services to anyone.