One Hours business policy does not require them to issue you a ticket when leaving merchandise with them to be cleaned. When returning to pick up your item without a ticket you are only required to request a name, not show a I.D., just a name. Once paid you may leave with your items and about 2 or 3 of your enemies. Then that leaves your poor unlike friends all naked, and guess what nobody is held responsible. Isn't that just lovely. Go somewhere else at least you'll get your clothes back, even if you have to wait a day or two.