So rude and unprofessional. The early part of feb my car was damaged at their car wash. The first young man (on tape) said there would be NO problem in the repair. After the weeks of not hearing anything I returned to the store and spoke with the manager. Rude, impossible, self-centered or words to that would only start. The manager point blank, on tape again, the he had the final say and sine he had done over 1 million washes he KNEW that I was wrong and not telling the truth. I can not begin to tell you how upset this has made us. The only saving grace is that here in America we have the right to free speech! So, he wants till the end of the week. He assured me nothing was to come of this. Newspaper ads are being worked up. The voice recordings are in the hands of court reporters and letters are being prepared for every community in the area. wHY? It's wrong to treat people like this and think they have gotten away with it! Power to us, the REAL Americans!