I wanted a licensed Home Inspector with experience. So I picked these guys from this web site because they were licensed. First, the inspector was 15 minutes late, so I thought this guy can't be a good Inspector. Then he apologized, and said the last client had a lot of questions, so he stayed to answer them. That was real customer service. He looked around kind of quietly, then talked to us. I was amazed at how much he told us. I thought the house was great because it was just painted. This engineer told me about the leak in the roof, the old furnace, the old wiring, and the termites. Who knew? When I told the seller she said "take it or I'll sell it to someone else". I wonder who she sold it to?