This company takes advantage of the elderly in particular, selling them overpriced, poorly installed and designed tubs. Following installation, my parents experienced immediate problems with their $13,500 tub and the company installer refused to provide any follow-up work to correct problems. The tub's jets were never able to run due to the installer not plugging in the pump before incasing the outlet behind the tub's side panel! We learned this after having the tub ripped out after 7 years...such a huge waste and disappointment for my elderly parents who ere taken in by the company's sales pitch ad lovely marketing ads. Please do not do business with this company.