My wife and I bought a Kirby vacuum cleaner with our eyes wide open. I am sure that it is a fine machine, though expensive. A flying squad of salespersons came to the door of our Santa Rosa apartment with an offer to clean the carpet of one room as a demonstration and we accepted -- and we bought unwisely. The responsibility is ours, but not entirely. The sales crew had to be aware that the machine is too heavy and too complicated for an 88/90-year-old couple to use. The Kirby and its box of accessories sits in the front closet. We are the complicit victims of predatory salesmanship to vulnerable seniors.