A number of plumbing requirements in my 59 year old house had to be addressed, now.. Because of previous excellent service by Griffin Plumbing, I called them for a site survey and quote for the necessary work. They scheduled Mark for the 24th of January between 8 and 10 in the morning. He arrived ready to work at 8:30 and proceeded to perform the whole house inspection and work up a precise cost estimate. A very thorough inspection including a water quality test was done according to my requirements. Mark also provided valuable suggestions for preventive maintenance and recommendations regarding future work that might be necessary. As a result of this preliminary work Griffin Plumbing staff worked with me to get a crew out to do the work on Friday the 26th of January. Mark and assistant Jake started work at my house at 8:15 a.m. and completed all work by 1:15 p.m. Considering the number of tasks to be accomplished and the time in which they completed the various tasks I can only say how pleased I am to have had team Mark and Jake do the work. Each step of the way I was informed of their progress, advised of any problems, and made aware of future work that could be done. They kept things clean and worked safely and presented a professional, friendly demeanor. The installation of the new continuous flow water system now provides instant hot water in all bathrooms, no more waiting and water waste, drains are running freely, and water pressure is just right. They did it all perfectly. It is reassuring to know that we have excellent technicians, such as Griffin Plumbing employs, to give prompt and courteous service when needed. I will use Griffin Plumbing again because you get what you pay for and the work is done right. Thanks Griffin--- Ernest L. Bevilacqua