I am very disappointed with the new Cricket Store. I recently had my phone stolen and was offered a credit from the customer service rep over the phone, this Cricket store does not honor this. Also as part of the credit i was supposed to purchase a phone valued at 100.00 they have a Black Berry on display that they don't even offer. The girl running the counter tried to be helpful, but its hard to offer customer support when your bosses phone shuts off , the other boss say s call someone else he was too busy to answer a question. I thought they opened these locations for convenience to us customers, when so far all this experience has been for me inconvenient and upsetting. I wish future customers better luck than I had..