Unfortunately, I read the reviews but DID not get a good haircut. Despite specifically stating what I wanted, and not want, including showing a picture to her, she did not get one thing right. My layered hair (which I wanted shortened by layered) was cut into one length, much shorter than the one inch which I asked for, my fringe was totally destroyed leaving me short strands that hangs on my forehead (I exercise and I told her I wear a pony tail on most days so I need to have fringe long enough to be pulled back, or at least pushed behind my ears). Well, they got hecked off. I was then told by her that I could use a 'clip' to hold it back. I hate my haircut, can't wait for it to grow back. I would not recommend anyone wanting anything more than a simple clip to use this place. Their skills are minimum and the amount of time they spend listening is zero. They try to take in as many as they can and rush through what they're doing. Truly disappointed and utterly traumatic experience!