Staff is very friendly and low key. The atmosphere is quaint calming and comfortable. The old victorian style home has plenty of room to accomidate a large group of people in most any room of the common areas and plenty of seating on a large front porch or a shaded table around the back. Guest can feel at home away from home or if they so choose may join a group for a days outing. Phones are answered in a timely manner by knowledgeable staff and any questions or concerns are quickly and compassionately responded too. It gave me peace of mind that my loved one was being looked after by kind caring professionals until such time as he is well enough to be back home with me.