MY MOM DROPPED HER VAN OFF SO IT COULD BE SERVICED TO PASS SMOG AND TO TAKE ADVANTAGE OF DMV'S $500.00 VOUCHER TO HELP PAY FOR EXPENSES, THIS MECHANIC HAS KEPT MY MOMS VAN FOR THREE DAYS NOW, AND KEEPS SAYING HE'S BEEN WORKING ON IT???
MIND YOU SHE IS 66 YRS OF AGE AND HAS TWINS THAT ARE 12 THAT SHE HAS TO WALK TO SCHOOL AND BACK WHICH IS A 30 MIN. WALK EACH WAY. I SPOKE TO THE OWNER SUKHA SINGH, WHEN I WAS RESEARCHING COMPANY AND HE SAID HE WAS IN BUSINESS FOR 12 YRS. AND HASN'T HAD ANY COMPLAINTS. SO I FELT THAT MY 65 YR OLD MOM THAT DEPENDS ON THIS ONLY TRANSPORTATION TO GET HER AROUND. I JUST GOT OFF THE PHONE WITH MR. SINGH AND HE SAID I'M NOT A MECHANIC BUT MY MECHANIC HAS SAID HE'S BEEN WORKING ON HER CAR, WELL WHY HASN'T SHE GOT IT BACK YET?? DOES IT REALLY TAKE THREE DAYS TO GET YOUR CAR SMOGGED?? WHEN I WAS TRYING TO EXPLAIN TO THE OWNER HOW I WAS VERY CONCERNED ABOUT MY MOM'S HEALTH AND SAFETY HAVING TO WALK IN THE DARK AND ABOUT POSSIBLY GETTING VERY SICK, AFTER I TOLD HIM THIS HE SAID IT WAS TOO EARLY IN THE MORNING TO ARGUE AND TO DO WHAT I HAD TO DO AND JUST BLEW ME OFF !!! DIDN'T EVEN HAVE THE COURTESY OF LETTING ME SPEAK AND KEPT INTERRUPTING ME?? I JUST WANTED TO MAKE THE PUBLIC AWARE INCASE ANYONE ELSE HAS HAD ISSUES WITH THIS COMPANY,

MY NEXT CALL IS TO THE BBB, TO GET THE WORD OUT AM I ASKING FOR TOO MUCH? JUST TIRED OF MECHANICS RIPPING THE EDERLY,WOMEN AND ALL PEOPLE IN GENERAL OFF, ESPECIALLY WHEN THEY'RE ON FIXED INCOME AND HAVE PHYSICAL ISSUES. IT'S LIKE TAKING CANDY FROM A BABY. THEY SMILE IN YOUR FACE TAKE YOUR MONEY, AND YOU'RE CAR EITHER BREAKS DOWN OR, SOMTHING ELSE NEEDS TO BE FIXED AND THEY'VE TAKEN ALL YOU'RE MONEY.....

VERY IRRITATED AND CONCERNED DAUGHTER IS SAN JOSE.