They came out and after 2.5 hours of doing not much of anything, they gave me a quote for $6,000+ to replace both my bladders and pump, and charged me $300 for the service call. I called another company and he said my bladders were fine and charged me $750 to replace the pump. My system hasn't run this well since that other company changed out my pump, and he also replaced it with a smaller pump and my electricity bill has gone down. Also, I asked them to call me when the technician was on his way because I explained to them I had to leave and pick my daughter up at school or make other arrangements, they did not call me and therefore charged me for the 1/2 hour he waited on me.