If I could give negative stars I would. They damaged a $500 coat that I had. The lining was torn in multiple places. It was a coat that was pretty new and very little wear and tear because I just haven't worn it that much. I'm afraid to take anything to them now. Asked about it in person and they angrily said it's wear and tear. Dude, I don't make a living from dry cleaning fraud. And frankly, the coat is not replaceable in sentimental value so I was just looking for an apology and some suggestions on how to repair it. Never coming back and warning all my friends. How do these businesses stay in business?